Property owners do not always need the same level of help. Tenant placement is designed to prepare, market and lease a property, while full property management continues throughout the tenancy. Understanding where responsibility transfers is essential before selecting a service.
What tenant placement covers
Tenant placement is appropriate for an owner who wants professional help finding and installing a tenant but is comfortable managing the ongoing tenancy.
- Rental assessment and recommended asking rent
- Listing preparation, photographs and advertising
- Enquiry response and showing coordination
- Application collection and documented tenant screening
- Reference, employment, income and credit review as appropriate
- Owner recommendation and applicant communication
- Tenancy agreement and applicable addenda
- Move-in coordination and initial documentation
Lift Realty Group’s standard tenant-placement fee is 50% of one month’s rent plus GST.
What happens after tenant placement
After move-in, a tenant-placement client normally becomes responsible for rent collection, tenant communication, repairs, inspections, strata correspondence, rent increases, notices, deposit administration and move-out procedures. Owners should have systems in place before possession is delivered.
What full property management adds
Full management provides ongoing administration and a local point of contact throughout the tenancy.
- Rent collection and owner payments
- Tenant questions and tenancy administration
- Routine property inspections
- Repair and maintenance coordination
- Strata communication and move procedures
- Owner reporting and organized records
- Lawful rent-increase and renewal administration
- Move-out coordination and condition inspection
- Documentation support for Residential Tenancy Branch matters
Lift Realty Group’s standard management fee is 8% of monthly rent collected plus GST. Multi-unit portfolio pricing may be available.
Who should choose tenant placement?
- Local owners with time to respond to tenants and repairs
- Experienced landlords familiar with B.C. tenancy procedures
- Owners with reliable contractors and emergency coverage
- Owners who want leasing support but direct control afterward
Who benefits from full management?
- Owners living outside Greater Vancouver or outside Canada
- Busy professionals who do not want daily tenant communication
- First-time landlords who need ongoing systems and guidance
- Owners with strata properties requiring regular coordination
- Investors with multiple units or recurring maintenance needs
- Owners who want documented inspections and monthly reporting
Legal responsibilities do not disappear
A professional manager performs agreed services as the owner’s agent, but the property and tenancy must still comply with the Residential Tenancy Act, strata bylaws and other applicable laws. The written service agreement should clearly identify authority, communication procedures, maintenance approvals and fees.
Frequently asked questions
Can tenant placement become full management later?
Yes. The manager will need the complete tenancy file, including agreements, inspection reports, deposit details, payment records, notices, maintenance history and strata documents.
Does tenant placement guarantee a problem-free tenancy?
No screening process can guarantee future conduct. A documented and consistent process helps owners make informed decisions, but circumstances can change.
Who holds and returns the security deposit?
The written service and tenancy arrangements should identify the responsible party. Deposit collection, interest, deductions and return must comply with the Residential Tenancy Act.
Will full management eliminate every owner decision?
No. Owners still approve major expenses and important strategy decisions according to the management agreement, while the manager handles authorized daily administration.
Official sources
Choose the right level of support
Tell us about your property, location and preferred level of involvement. We will recommend tenant placement or full management and provide a rental assessment. Request a free consultation.
Last legally reviewed September 16, 2026. General information only, not legal advice. Services and responsibilities are governed by the written agreement.
